Privacy Policy

Last updated: 6/1/26

This Privacy Policy explains how [Roll Craft Studios, LLC] (“Roll Craft,” “we,” “us,” or “our”) collects, uses, and shares information when you visit our websites, create an account, or play our games (collectively, the “Services”).

By using the Services, you agree to the practices described here. If you do not agree, please do not use the Services.

1. Who we are

Roll Craft Studios is a game studio based in California, United States. For questions about this policy or your data, contact us at privacy@rollcraft.com.

2. Information we collect

Information you provide.

• Account information: username, email address, password (stored hashed), and optional profile details.
• Player content: characters, in-game choices, chat messages, and other content you create or submit.
• Payments: if you make purchases, our payment processor collects billing details. We do not store full payment card numbers.
• Support and communications: messages you send to us, survey responses, and contest entries.

Information we collect automatically.

• Device and technical data: IP address, browser type, operating system, device identifiers, language, and referring pages.
• Usage data: pages viewed, features used, session length, gameplay actions, and crash logs.
• Cookies and similar technologies: see Section 7.

Information from third parties.

• If you sign in through a third-party service (for example, Google or Discord), we receive the information you authorize that service to share.
• Analytics and advertising partners may share aggregated insights with us.

3. How we use information

We use the information we collect to:

• Operate, maintain, and improve the Services.
• Create and manage your account, save progress, and sync gameplay.
• Process purchases and prevent fraud.
• Communicate with you about updates, security, and (with your consent where required) marketing.
• Personalize content and recommendations.
• Monitor performance, debug, and develop new features.
• Enforce our Terms of Service and protect the safety of our community.
• Comply with legal obligations.

Legal bases (EEA, UK, Switzerland). Where GDPR or UK GDPR applies, we rely on these bases: performance of a contract (to provide the Services), legitimate interests (to improve and secure the Services), consent (for optional cookies and marketing), and compliance with legal obligations.

4. How we share information

We do not sell personal information for money. We share information only as described below.

• Service providers. Vendors that host our infrastructure, process payments, send email, analyze usage, prevent fraud, and provide customer support. Current providers include [Cloudflare, Amazon Web Services, Stripe, Postmark, Google Analytics, Sentry]. Each is bound by contract to use data only on our instructions.
• Other players. Your username and any content you choose to make public are visible to other players.
• Legal and safety. We may disclose information if required by law, to enforce our terms, or to protect the rights, property, or safety of Roll Craft, our users, or the public.
• Business transfers. In a merger, acquisition, financing, or sale of assets, information may transfer to the successor entity, subject to this policy.
• With your consent. For any other sharing, we will ask first.

5. Targeted advertising and “sale” or “sharing” under California law

Some analytics and advertising technologies may qualify as a “sale” or “sharing” of personal information under the California Consumer Privacy Act, even though no money changes hands. California residents can opt out at [link to opt-out page or “Do Not Sell or Share My Personal Information” form].

We honor Global Privacy Control (GPC) signals from your browser as an opt-out request.

6. Your privacy rights

Depending on where you live, you may have the right to:

• Access the personal information we hold about you.
• Correct inaccurate information.
• Delete your information.
• Port your information to another service.
• Opt out of marketing communications.
• Opt out of sale or sharing for targeted advertising (California, Colorado, Connecticut, Virginia, and similar states).
• Withdraw consent at any time (EEA, UK, Switzerland).
• Lodge a complaint with your local data protection authority.

To exercise any of these rights, email [privacy@rollcraft.com] or use the controls in your account settings. We will respond within the timeframes required by applicable law. We will not discriminate against you for exercising your rights.

7. Cookies and tracking

We use cookies and similar technologies to keep you signed in, remember preferences, measure how the Services perform, and (where you consent) deliver relevant content. You can manage cookies through your browser settings or our cookie preferences tool at [link]. Blocking essential cookies may break parts of the Services.

8. Data retention

We keep personal information for as long as needed to provide the Services and for legitimate business purposes such as fraud prevention, dispute resolution, and legal compliance. When information is no longer needed, we delete or anonymize it. If you delete your account, we will remove or anonymize your personal information within [30 to 90 days], except where retention is required by law.

9. International transfers

Roll Craft is based in the United States, and our service providers operate in several countries. If you access the Services from outside the United States, your information will be transferred to and processed in the US and other jurisdictions that may have different data protection rules. Where required, we rely on Standard Contractual Clauses or other lawful transfer mechanisms to protect your information.

10. Security

We use industry-standard technical and organizational measures to protect personal information, including encryption in transit, hashed passwords, and access controls. No system is perfectly secure. If we learn of a breach affecting your information, we will notify you as required by law.

11. Children

The Services are not directed to children under 13, and we do not knowingly collect personal information from children under 13. If you believe a child has provided us with personal information, contact [privacy@rollcraft.com] and we will delete it.

For users between 13 and the age of majority in their jurisdiction, we recommend involving a parent or guardian before creating an account or making purchases.

12. Third-party links

The Services may contain links to third-party sites or services. We are not responsible for the privacy practices of those parties. Review their policies before sharing information.

13. Changes to this policy

We may update this policy from time to time. If we make material changes, we will notify you through the Services or by email before the changes take effect. The “Last updated” date at the top reflects the most recent revision.

14. Contact us

Questions, concerns, or requests:

Roll Craft Studios [mailing address] [privacy@rollcraft.com]